Return Policy

Business Days & Holidays
Orders placed by 12 p.m. Central time will be processed the same business day. Orders placed on weekends and holidays will be processed the next business day.
Packages do not ship on Saturdays or the following U.S. holidays:

  • New Year’s Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas
Lost In Transit
We are sorry, but we are not responsible for orders or items lost in transit by the carrier.


Our Return Policy
Hair and skin care products may be exchanged within 30 days of purchase with receipt, no cash back, all refund credits will be put on The Glam Room Salon gift card for future purchases or services.  All Cosmetic sales are final.  Your acceptance of the terms of purchase means you agree to and understand the refund policy.  Products can be return to our salon for free to avoid shipping charges.
You can mail via your expense or return The Glam Room Salon Spa Beauty Bar  
308 Delaware St, Kansas City, MO 64105
Refunds: As soon as package arrives, please allow 48 hours to process your Glam Room Salon Spa Beauty Bar Credit. You will receive an email confirmation once your Glam Room Salon Spa Beauty Bar credit has been processed. 

Damaged Products
If your product has broken glass or is leaking liquid, please email our customer service at or call (816) 605-1949 to arrange an exchange.
Our detailed privacy policy below describes the types of information we collect from you directly, from your interactions with us (on our sites, mobile apps, digital tools (collectively, "Sites") and advertising), how we use it, how we protect it, and your rights as our consumer. This policy is for consumers and visitors of our Sites in the United States only
This privacy policy does not cover information that you submit on third party websites, apps, social platforms (“Platforms”) even if we communicate with you on those sites.  For example, if you post something on Facebook, Twitter or You Tube, that information is governed by the privacy policies on those Platforms.

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